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Return, Refund & Cancellation Policy

Kailasapuri is a spiritual and meditation center offering programs, visitor registrations, and voluntary donation services. This policy outlines the terms related to cancellations, refunds, and returns.


1. General Policy

  • Kailasapuri primarily offers services (programs, events, and registrations) and does not sell physical goods.

  • Therefore, returns are generally not applicable.

  • Refunds and cancellations are handled based on the nature of the service.


2. Donations

  • All donations made to Kailasapuri are voluntary and non-refundable.

  • Once a donation is successfully processed, it cannot be cancelled or refunded.

  • Donors are requested to verify all details before making a contribution.


3. Event / Program Registration

a. Cancellation by Participant

  • Cancellation requests must be made in advance via email or phone.

  • Refund eligibility (if applicable) depends on the timing:

Cancellation Time Refund Eligibility
5+ days before event Up to 80% refund (if fees applicable)
2–5 days before event Up to 50% refund
Less than 48 hours No refund

(Note: Kailasapuri may revise refund eligibility depending on the program type.)


b. Cancellation by Kailasapuri

If a program or event is cancelled by Kailasapuri:

  • Participants may receive:

    • Full refund, OR

    • Option to reschedule to another program


4. Visitor Registration

  • Visitor registrations are generally free or nominal.

  • Once approved, they cannot be transferred or refunded.

  • Entry may be denied if incorrect or false information is provided.


5. Special Cases

Refunds may be considered in exceptional cases such as:

  • Medical emergencies (with valid proof)

  • Technical errors or duplicate payments

All such requests are subject to review and approval.


6. Refund Processing

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be issued via the original payment method

  • Any transaction charges (if applicable) may be deducted


7. Contact for Refund Requests

To request a cancellation or refund, please contact:

Email: pyramidoffice@gmail.com


8. Policy Updates

Kailasapuri reserves the right to modify this policy at any time. Updates will be posted on this page.