At The Pyramid Spiritual Trust (Hyderabad), we are committed to ensuring your satisfaction with our services and the use of your donations. Please review our refund policy below.
1. Donations
- Non-Refundable Donations: Once a donation has been made to The Pyramid Spiritual Trust (Hyderabad), it is generally non-refundable. These funds are immediately allocated to our mission and programs, and therefore cannot be returned.
- Refund Request: If you believe a donation was made in error, please contact us within 5-7 days of the donation date. Refunds may be considered on a case-by-case basis at the discretion of The Pyramid Spiritual Trust (Hyderabad).
- Refund Process: To request a refund, please email info@kailasapuri.org with your name, donation amount, and the date of the donation. We will respond within 5-7 days to address your request.
2. Event Registration Fees
- Refundable Fees: If you have registered for an event organized by The Pyramid Spiritual Trust (Hyderabad) and are unable to attend, you may request a refund up to 5-7 days before the event. After this period, registration fees are non-refundable.
- Cancellation by Us: If The Pyramid Spiritual Trust (Hyderabad) cancels an event, we will issue a full refund of your registration fee.
- Refund Process: To request a refund, please email info@kailasapuri.org with your name, event, and registration details. Refunds will be processed within 5-7 days.
3. Product Purchases
- Return Policy: If you purchase merchandise from The Pyramid Spiritual Trust (Hyderabad) and are not satisfied, you may return the item within 5-7 days for a refund, exchange, or store credit.
- Condition of Return: Items must be returned in their original condition with proof of purchase.
- Refund Process: To initiate a return, please contact info@kailasapuri.org with your order number and reason for the return. Refunds will be processed within 5-7 days of receiving the returned item.
4. Membership Fees
- Non-Refundable Fees: Membership fees paid to The Pyramid Spiritual Trust (Hyderabad) are generally non-refundable as they support ongoing programs and services.
- Special Circumstances: If you believe you are entitled to a refund due to exceptional circumstances, please contact us within 5-7 days of payment. Refunds may be considered at the discretion of The Pyramid Spiritual Trust (Hyderabad).
5. Processing Time
- Refunds will typically be processed within 5-7 days of approval. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.
6. Contact Information
- For any questions or to request a refund, please contact us at:
- Email: info@kailasapuri.org
7. Changes to This Policy
- The Pyramid Spiritual Trust (Hyderabad) reserves the right to modify this refund policy at any time. Changes will be posted on this page with an updated effective date.
Thank you for your support and understanding.
